Shipping policy
SHIPPING POLICY
Last Updated: September 3, 2026
Thank you for shopping with NEXA NEST. We are committed to providing reliable and fast shipping to our customers worldwide.
1. ORDER PROCESSING
Orders are generally processed within 2–5 business days after payment has been successfully received.
Processing time may vary depending on product availability and warehouse location.
2. SHIPPING TIME
We use reliable international shipping carriers and fulfillment services to deliver your orders as quickly as possible.
Our fastest available shipping services may provide estimated delivery times of approximately 3–7 business days for eligible destinations and products.
Estimated delivery times may vary depending on the destination, product, warehouse, shipping carrier, customs clearance, and shipping method available for your order.
Please note that shipping times are estimates and are not guaranteed delivery dates.
3. SHIPPING CARRIERS
Depending on the destination and product, orders may be shipped using DHL, UPS, FedEx, USPS, CJPacket, or other reliable shipping carriers.
The shipping method and carrier may vary depending on the product and destination.
4. SHIPPING COST
Shipping costs are calculated and displayed at checkout based on the destination, product, package weight, and available shipping method.
Free shipping may be offered on selected products or during promotional periods.
5. ORDER TRACKING
Once your order has been shipped, tracking information will be provided by email when available.
Please allow 2–5 business days for tracking information to become active after receiving your tracking number.
6. SHIPPING DELAYS
Delivery may occasionally be delayed due to customs clearance, weather conditions, public holidays, high order volumes, carrier delays, or other circumstances outside our control.
NEXA NEST is not responsible for delays caused by shipping carriers, customs authorities, or other third parties.
7. INCORRECT SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address during checkout.
If you provide an incorrect or incomplete address, please contact us as soon as possible.
Once an order has been shipped, we may not be able to change the delivery address.
8. LOST OR DAMAGED PACKAGES
If your package appears to be lost, damaged, or has not arrived within the estimated delivery period, please contact us.
We will review the shipment and work with the shipping carrier or fulfillment provider to assist you.
9. CUSTOMS, DUTIES AND TAXES
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country.
Any such charges are the responsibility of the customer unless otherwise stated at checkout.
10. CONTACT US
If you have any questions regarding your order or shipping, please contact us at:
NEXA NEST
Email: [nexanext6662.online@nexanext.online]
We will do our best to respond to your inquiry as soon as possible.